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Refund Policy

At 1Page LLC, we aim to deliver exceptional service and ensure customer satisfaction. We encourage open communication and welcome any concerns or revisions you may have during the development process. To ensure fair use of our refund policy and to prevent abuse, refunds are offered under certain conditions. We dedicate time and resources to building your website and investing in specific services, and refunds are provided only when the provided services do not meet specified criteria or when other legitimate reasons are present.

Eligibility for Refund

We offer refunds under the following circumstances:

  • The services provided do not meet the specifications outlined on our website, contract or agreement.
  • We are unable to complete the project within the agreed-upon timeframe, and no satisfactory alternative arrangement can be reached.
  • We fail to deliver any promised features, functionalities, or deliverables as outlined in the project scope or our website.

Refund Process

To be eligible for a refund, the following conditions must be met:

  • The client must express dissatisfaction with the website or service provided
  • The website must not have been launched or made publicly accessible.
  • Any revisions or concerns must be communicated to us for resolution before requesting a refund.

Exceptions

Refunds will not be provided under the following circumstances:

  • The client has approved the final version of the website.
  • The website has been launched or made publicly accessible.
  • The client has failed to communicate any concerns or revisions before requesting a refund.

How to Request a Refund

If you meet the eligibility criteria and wish to request a refund, please contact us through the Contact Information on our website. Our team will review your request and respond accordingly.

Cancellation of Services

In the event of a refund request meeting the eligibility criteria, any ongoing services related to the website development will be canceled, and ownership of any completed work will remain with 1Page LLC.

Policy Updates

We reserve the right to modify or update our refund policy at any time. Any changes will be effective immediately upon posting on our website.